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Experience Skills

Twenty-eight years working as an executive design leader, I know what, how and where to apply the right services and skills to delivery the best experience design solution.

Technical and Soft Skills

Strategy

  • Business Requirements
  • Core Value Proposition
  • Stakeholder Workshops
  • Experience Vision
  • Future State Vision
  • Digital Roadmap

Research

  • Competitor Analysis
  • Trends & Benchmarking
  • Heuristic Evaluation
  • AI Tools & Platforms
  • Gemini, Claude, ChatGPT
  • Google Analytics & Hotjar

Design

  • Experience Mapping
  • Personas & User Journeys
  • Wireframes & Taxonomy
  • Service Design
  • Visual Design & Branding
  • Global Design System

Testing

  • Figma Prototype
  • Mobile, Tablet & Desktop
  • Remote & Lab Testing
  • Qualitative/Quantitative
  • Guerrilla Testing
  • Testing & Insights Report

Collaboration

  • SCRUM Agile Framework
  • Sprint Planning & Prioritisation
  • Jira, Monday & Slack
  • Zoom, MS Teams, Google Meet
  • Figma, Figjam & Miro
  • Adobe Creative Suite

Frameworks

  • User Centred Design (UCD)
  • Double Diamond
  • IDEO Design Thinking
  • Service Design Network (SDN)
  • Lean & Agile UX
  • Design for Six Sigma (DFSS)

Have a product or service to rethink?

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